API

So‘rov tarixini olish

POST/api/crm/v2/tickets.get_historyv2
operationId: tickets.getHistory

So‘rov tarixini qaytaradi: yaratilishi, qo‘shilgan va o‘chirilgan fayllar, status, mavzu, tavsif, mas’ul shaxs, jamoalar, mahsulot, platforma va turdagi o‘zgarishlar — sana, tashabbuskor, oldingi va keyingi qiymatlar hamda tarmoq nomi bilan.

Avtorizatsiya

api-token + language + role

So‘rov tanasi application/json

object
idintegermajburiy

Misol: 394

Javoblar

OK

object
statusstringmajburiy

Qiymatlar:successerror

Misol: success

dataarray of object
idintegermajburiy

Misol: 1100

datestring (DataTimeFormatSQL) majburiy

Misol: 2024-05-02 08:31:16

actionstring (HistoryItemAction) majburiy

Qiymatlar:createdaddedchangeddeleted

Misol: created

typestring (HistoryItemType) majburiy

Qiymatlar:subjectdescriptionfilesstatususer_name_in_chargeteamsproductplatformtype

Misol: subject

beforestring

O‘zgartirishdan oldingi qiymat: so‘rov holati, amal yoki fayl identifikatorlari

Misol: waiting_customer_response

afterstring

O‘zgartirilgandan keyingi qiymat: so‘rov holati, amal yoki fayl identifikatorlari

Misol: 28d25e2b19189609dc68018406d920cb, b942924cbf4d341567dade78e60d8e2e

user_namestring

Misol: user name

chain_namestring

Misol: Green Basket | Kirov

affiliate_namestring

Misol: Alexandritto