Get a list of tickets
/api/crm/v2/ticketsv2tickets.defaultReturns a paginated list of support tickets. New and open tickets are listed first. Each ticket includes attachments, assignee name, network, and affiliate.
Authorization
api-token + language + role
Query parameters
Example: 1
Example: 25/04/2024
Example: 26/04/2024
Values:solvedwaiting_customer_responsenewclosedin_workclosed_automatic
Example: new
Values:featuresproblem
Example: features
Values:accountantandroid_developercontent_managercrmfrontend_developerios_developermarketerqa_engineersuper_adminsupportsystem_adminweb_designer
Example: super_admin
Values:crmappsitefinance
Example: crm
Responses
OK
Values:successerror
Example: success
Example: 2026-08-01 00:00:00
Example: date
How the interface handles the filter; a regular filter does not have mode.
force_shown — always displayed, cannot be hidden.
value_required — entry point to the section: always displayed, cannot have an empty value (until a value is selected, the list is empty; there is no "all" option), global reset does not clear it.
Values:force_shownvalue_required
Example: value_required
Example: 2026-08-31 23:59:59
Example: date
How the interface handles the filter; a regular filter does not have mode.
force_shown — always displayed, cannot be hidden.
value_required — entry point to the section: always displayed, cannot have an empty value (until a value is selected, the list is empty; there is no "all" option), global reset does not clear it.
Values:force_shownvalue_required
Example: value_required
Filter enumeration — a flat list of enumeration values
Example: example
Example: select
How the interface handles the filter; a regular filter does not have mode.
force_shown — always displayed, cannot be hidden.
value_required — entry point to the section: always displayed, cannot have an empty value (until a value is selected, the list is empty; there is no "all" option), global reset does not clear it.
Values:force_shownvalue_required
Example: value_required
Filter enumeration — a flat list of enumeration values
Example: example
Example: select
How the interface handles the filter; a regular filter does not have mode.
force_shown — always displayed, cannot be hidden.
value_required — entry point to the section: always displayed, cannot have an empty value (until a value is selected, the list is empty; there is no "all" option), global reset does not clear it.
Values:force_shownvalue_required
Example: value_required
Example: 8920
Example: select
Example: 8920
Example: Green Basket | Kaliningrad
How the interface handles the filter; a regular filter does not have mode.
force_shown — always displayed, cannot be hidden.
value_required — entry point to the section: always displayed, cannot have an empty value (until a value is selected, the list is empty; there is no "all" option), global reset does not clear it.
Values:force_shownvalue_required
Example: value_required
Filter enumeration — a flat list of enumeration values
Example: example
Example: select
How the interface handles the filter; a regular filter does not have mode.
force_shown — always displayed, cannot be hidden.
value_required — entry point to the section: always displayed, cannot have an empty value (until a value is selected, the list is empty; there is no "all" option), global reset does not clear it.
Values:force_shownvalue_required
Example: value_required
Example: 8920
Example: select
Example: 8920
Example: Green Basket | Kaliningrad
How the interface handles the filter; a regular filter does not have mode.
force_shown — always displayed, cannot be hidden.
value_required — entry point to the section: always displayed, cannot have an empty value (until a value is selected, the list is empty; there is no "all" option), global reset does not clear it.
Values:force_shownvalue_required
Example: value_required
Example: 388
Example: 2024-03-15 12:23:17
Example: 2024-03-15 12:23:17
Example: 2025-03-15 12:23:17
Example: ru
Example: Add a feature
Example: the description of the ticket
Values:solvedwaiting_customer_responsenewclosedin_workclosed_automatic
Example: new
Values:crmappsitefinance
Example: crm
Values:iosandroid
Example: ios
Example: 585
Example: false
Example: false
Values:featuresproblem
Example: features
Example: 8080
Example: 3
Example: user name
Example: user name
Example: 912
Example: df9a0531a9da6cf027e5143f38486dba
Example: https://cdn.foodsoul.pro/support/407/images/df9a0531a9da6cf027e5143f38486dba.jpg?v1733409704
Example: Green Basket | Kirov
Number of items per page
Example: 30
Current page number; limited so that the offset does not exceed 1000
Example: 1
Is there a next page
Example: true
Is there a previous page
Example: false