API

Get ticket directories

GET/api/crm/v2/tickets.fieldsv2
operationId: tickets.fields

Returns reference data for ticket forms: types (type), products (product), platforms, actions, and history types.

Authorization

api-token + language + role

Responses

OK

object
statusstringrequired

Values:successerror

Example: success

dataobject
typeobject (FilterEnum)

Filter enumeration — a flat list of enumeration values

valuestring

Example: example

typestringrequired

Example: select

optionarray of string
modestring (FilterMode)

How the interface handles the filter; a regular filter does not have mode.
force_shown — always displayed, cannot be hidden.
value_required — entry point to the section: always displayed, cannot have an empty value (until a value is selected, the list is empty; there is no "all" option), global reset does not clear it.

Values:force_shownvalue_required

Example: value_required

productobject (FilterEnum)

Filter enumeration — a flat list of enumeration values

valuestring

Example: example

typestringrequired

Example: select

optionarray of string
modestring (FilterMode)

How the interface handles the filter; a regular filter does not have mode.
force_shown — always displayed, cannot be hidden.
value_required — entry point to the section: always displayed, cannot have an empty value (until a value is selected, the list is empty; there is no "all" option), global reset does not clear it.

Values:force_shownvalue_required

Example: value_required

platformobject (FilterEnum)

Filter enumeration — a flat list of enumeration values

valuestring

Example: example

typestringrequired

Example: select

optionarray of string
modestring (FilterMode)

How the interface handles the filter; a regular filter does not have mode.
force_shown — always displayed, cannot be hidden.
value_required — entry point to the section: always displayed, cannot have an empty value (until a value is selected, the list is empty; there is no "all" option), global reset does not clear it.

Values:force_shownvalue_required

Example: value_required

history_actionobject (FilterEnum)

Filter enumeration — a flat list of enumeration values

valuestring

Example: example

typestringrequired

Example: select

optionarray of string
modestring (FilterMode)

How the interface handles the filter; a regular filter does not have mode.
force_shown — always displayed, cannot be hidden.
value_required — entry point to the section: always displayed, cannot have an empty value (until a value is selected, the list is empty; there is no "all" option), global reset does not clear it.

Values:force_shownvalue_required

Example: value_required

history_typeobject (FilterEnum)

Filter enumeration — a flat list of enumeration values

valuestring

Example: example

typestringrequired

Example: select

optionarray of string
modestring (FilterMode)

How the interface handles the filter; a regular filter does not have mode.
force_shown — always displayed, cannot be hidden.
value_required — entry point to the section: always displayed, cannot have an empty value (until a value is selected, the list is empty; there is no "all" option), global reset does not clear it.

Values:force_shownvalue_required

Example: value_required

modeobject (FilterEnum)

Filter enumeration — a flat list of enumeration values

valuestring

Example: example

typestringrequired

Example: select

optionarray of string
modestring (FilterMode)

How the interface handles the filter; a regular filter does not have mode.
force_shown — always displayed, cannot be hidden.
value_required — entry point to the section: always displayed, cannot have an empty value (until a value is selected, the list is empty; there is no "all" option), global reset does not clear it.

Values:force_shownvalue_required

Example: value_required

zone_and_chain_idobject (FilterSelect)
valuestring

Example: example

typestringrequired

Example: select

optionarray of object
valuestringrequired

Example: example

namestringrequired

Example: All

modestring (FilterMode)

How the interface handles the filter; a regular filter does not have mode.
force_shown — always displayed, cannot be hidden.
value_required — entry point to the section: always displayed, cannot have an empty value (until a value is selected, the list is empty; there is no "all" option), global reset does not clear it.

Values:force_shownvalue_required

Example: value_required

affiliate_idobject (FilterSelectInteger)
valueinteger

Example: 8920

typestringrequired

Example: select

optionarray of object
valueintegerrequired

Example: 8920

namestringrequired

Example: Green Basket | Kaliningrad

modestring (FilterMode)

How the interface handles the filter; a regular filter does not have mode.
force_shown — always displayed, cannot be hidden.
value_required — entry point to the section: always displayed, cannot have an empty value (until a value is selected, the list is empty; there is no "all" option), global reset does not clear it.

Values:force_shownvalue_required

Example: value_required

teamsobject (FilterEnum)

Filter enumeration — a flat list of enumeration values

valuestring

Example: example

typestringrequired

Example: select

optionarray of string
modestring (FilterMode)

How the interface handles the filter; a regular filter does not have mode.
force_shown — always displayed, cannot be hidden.
value_required — entry point to the section: always displayed, cannot have an empty value (until a value is selected, the list is empty; there is no "all" option), global reset does not clear it.

Values:force_shownvalue_required

Example: value_required

chain_idobject (FilterSelectInteger)
valueinteger

Example: 8920

typestringrequired

Example: select

optionarray of object
valueintegerrequired

Example: 8920

namestringrequired

Example: Green Basket | Kaliningrad

modestring (FilterMode)

How the interface handles the filter; a regular filter does not have mode.
force_shown — always displayed, cannot be hidden.
value_required — entry point to the section: always displayed, cannot have an empty value (until a value is selected, the list is empty; there is no "all" option), global reset does not clear it.

Values:force_shownvalue_required

Example: value_required