Buat tiket

POST/api/crm/v2/tickets.addv2

operationId: tickets.add

Membuat tiket dukungan dengan status new: subjek, tipe (features atau problem), produk, deskripsi, platform opsional untuk produk app, dan lampiran dalam format multipart. Riwayat tiket diisi, dan untuk restoran dibuat entri voting.

Otorisasi

api-token + language + role

Isi permintaan `multipart/form-data`

object

subjectstringwajib

Contoh: Make yandex delivery!!1

typestringwajib

Nilai:featuresproblem

Contoh: features

productstring (TicketsProduct) wajib

Nilai:crmappsitefinance

Contoh: crm

descriptionstringwajib

Contoh: Please

platformstring (TicketsPlatform)

Nilai:iosandroid

Contoh: ios

filesarray of string · binary

Salah satu pilihan

object

chain_idintegerwajib

Contoh: 7134

Tanggapan

object

statusstringwajib

Nilai:successerror

Contoh: success

Salah satu pilihan

object

dataobject

object

errorobject

codeinteger

Contoh: 999

descriptionobject

statusstring

Contoh: error

descriptionstring

Contoh: This ticket already exists

curl -X POST 'https://foodsoul.ru/api/crm/v2/tickets.add' \
  -H 'Authorization: Bearer fs_api_YOUR_TOKEN' \
  -H 'language: id' \
  -H 'role: partner' \
  -F 'chain_id=7134'

<?php

$client = new \GuzzleHttp\Client();

$response = $client->request('POST', 'https://foodsoul.ru/api/crm/v2/tickets.add', [
    'headers' => [
        'Authorization' => 'Bearer fs_api_YOUR_TOKEN',
        'language' => 'id',
        'role' => 'partner',
    ],
    'multipart' => [
        [
            'name' => 'chain_id',
            'contents' => '7134',
        ],
    ],
]);

$data = json_decode((string) $response->getBody(), true);

const body = new FormData()
body.append("chain_id", "7134")

const response = await fetch("https://foodsoul.ru/api/crm/v2/tickets.add", {
    method: "POST",
    headers: {
        "Authorization": "Bearer fs_api_YOUR_TOKEN",
        "language": "id",
        "role": "partner"
    },
    body,
})
const data = await response.json()

import requests

response = requests.request(
    "POST",
    "https://foodsoul.ru/api/crm/v2/tickets.add",
    headers={
        "Authorization": "Bearer fs_api_YOUR_TOKEN",
        "language": "id",
        "role": "partner",
    },
    files={
        "chain_id": [
            None,
            "7134",
        ],
    },
)
data = response.json()

Jawaban 200

{
  "data": {}
}

Permintaan dikirim ke foodsoul.ru — host dari portal ini, tidak dapat memilih yang lain.

Buat tiket

Otorisasi

Isi permintaan multipart/form-data

Tanggapan

Isi permintaan `multipart/form-data`