Mendapatkan chat dengan pembuat tiket

POST/api/crm/v2/tickets.get_chat_customerv2

operationId: tickets.getChatCustomer

Mengembalikan pesan dari obrolan terbuka dengan penulis tiket (hidden=false): penulis, teks, tautan ke lampiran, dan reply_id — ID pesan yang dibalas.

Otorisasi

api-token + language + role

Isi permintaan `application/json`

object

idintegerwajib

Contoh: 394

Tanggapan

object

statusstringwajib

Nilai:successerror

Contoh: success

dataobject

messagesarray of object

idintegerwajib

Contoh: 880

datestring (DataTimeFormatSQL) wajib

Contoh: 2024-05-02 08:31:16

user_idinteger

Contoh: 632

messagestring

Contoh: Hello World

reply_idinteger

Contoh: 879

hiddenbooleanwajib

Contoh: false

user_namestring

Contoh: User Name

affiliate_namestring

Contoh: user name

filesarray of object

file_idstringwajib

Contoh: df9a0531a9da6cf027e5143f38486dba

linkstringwajib

Contoh: https://cdn.foodsoul.pro/support/407/images/df9a0531a9da6cf027e5143f38486dba.jpg?v1733409704

curl -X POST 'https://foodsoul.ru/api/crm/v2/tickets.get_chat_customer' \
  -H 'Authorization: Bearer fs_api_YOUR_TOKEN' \
  -H 'language: id' \
  -H 'role: partner' \
  -H 'Content-Type: application/json' \
  -d '{"id":394}'

<?php

$client = new \GuzzleHttp\Client();

$response = $client->request('POST', 'https://foodsoul.ru/api/crm/v2/tickets.get_chat_customer', [
    'headers' => [
        'Authorization' => 'Bearer fs_api_YOUR_TOKEN',
        'language' => 'id',
        'role' => 'partner',
    ],
    'json' => [
        'id' => 394,
    ],
]);

$data = json_decode((string) $response->getBody(), true);

const response = await fetch("https://foodsoul.ru/api/crm/v2/tickets.get_chat_customer", {
    method: "POST",
    headers: {
        "Authorization": "Bearer fs_api_YOUR_TOKEN",
        "language": "id",
        "role": "partner",
        "Content-Type": "application/json"
    },
    body: JSON.stringify({
        "id": 394
    }),
})
const data = await response.json()

import requests

response = requests.request(
    "POST",
    "https://foodsoul.ru/api/crm/v2/tickets.get_chat_customer",
    headers={
        "Authorization": "Bearer fs_api_YOUR_TOKEN",
        "language": "id",
        "role": "partner",
    },
    json={
        "id": 394,
    },
)
data = response.json()

Jawaban 200

{
  "status": "success",
  "data": {
    "messages": [
      {
        "id": 880,
        "date": "2024-05-02 08:31:16",
        "user_id": 632,
        "message": "Hello World",
        "reply_id": 879,
        "hidden": false,
        "user_name": "User Name",
        "affiliate_name": "user name",
        "files": [
          {
            "file_id": "df9a0531a9da6cf027e5143f38486dba",
            "link": "https://cdn.foodsoul.pro/support/407/images/df9a0531a9da6cf027e5143f38486dba.jpg?v1733409704"
          }
        ]
      }
    ]
  }
}

Permintaan dikirim ke foodsoul.ru — host dari portal ini, tidak dapat memilih yang lain.

Mendapatkan chat dengan pembuat tiket

Otorisasi

Isi permintaan application/json

Tanggapan

Isi permintaan `application/json`